Cruise News with the Travel Scouts
1. Disney Cruise Line Lawsuit — Bunk Bed Fall
- Family suing Disney after child fell through a bunk bed railing gap on the Disney Wonder (Alaska sailing)
- Child broke both wrists
- Lawsuit alleges negligence — dangerous design, failure to warn
- Incident occurred July 2024; lawsuit filed May of this year (~2-year delay, noted as unusual)
- Family seeking jury trial, damages over $50,000 for pain and suffering
2. Princess Cruises — Payment & Cancellation Policy Changes
- Applies to new bookings made on/after September 2
- Final payment date: now 120 days prior to sailing (previously 90 days for sailings under 14 days). Reminders sent at 14 days and 7 days before deadline. Missing it = automatic cancellation
- Deposit amounts: increasing, based on stateroom type and cruise length; most deposits now $125–$500 (up $50–$100 from previous requirements)
- Cancellation fee schedule: penalty increases in 25% increments based on how close to sail date
- Cancel 120+ days out: lose only the deposit (mostly non-refundable)
- Refundable deposit option exists but usually costs more
- Big change: canceling within 60 days now = lose 100% (previously the 100% loss threshold was 30 days out on shorter sailings)
3. Naples Arrest — Drug Trafficking Warrant
- 34-year-old man arrested at the Naples, Italy cruise terminal while boarding with family
- Wanted on a warrant tied to a major drug trafficking investigation
- Police report filed Monday evening; specific ship not named (Enchanted Princess and MSC World Europa were both in port that day)
- High-profile arrest, getting significant coverage in Europe; investigation ongoing
4. Norwegian Cruise Line Holdings — Q2 Business Update
- Parent company of Norwegian, Oceania, and Regent Seven Seas
- Q2: revenue up 5% year-over-year; occupancy over 100%
- Forward bookings (next 12 months) softer than desired — leadership cited softer demand, possible short-term price decreases to fill cabins
- Struggles concentrated in the Norwegian brand specifically; Oceania and Regent performing strong
- Pricing strategy shift: lowest prices will be front-loaded at initial release for 2028+ bookings
- Stated target audience: "premium families and seasoned cruisers"
Mid-Show Audience Check-In
Previous poll results — preferred cruise destinations (ranked):
- Norwegian Fjords — 13.5%
- French Polynesia/South Pacific — 13.2%
- Alaska — 11%
- Mediterranean — 10.3%
- Antarctica — 8.8%
- Iceland & Greenland — 8.7%
- Japan — 8.2%
- Galapagos Islands — 6.8%
- New Zealand — 6.7%
- Greek Isles — 6.5%
- Africa — 4%
- Amazon River — 2.4%
New question posed to audience: Do you plan to cruise more, less, or about the same next year vs. this year?
5. Old Harbor, Alaska — First-Ever Cruise Ship Visit
- HX Expeditions became the first commercial cruise line to visit Old Harbor (western Gulf of Alaska, unlike most lines that visit southeastern Alaska)
- Return visit planned for 2027
- HX Expeditions is the only line with dedicated Aleutian Islands cruises
6. Villa Vie — Second Residential Cruise Ship Announced
- Villa Vie (residential cruise line, launched 2024 with the Odyssey) has sold 85%+ of residences on that ship
- Announcing a second ship: the Legacy
- Staterooms will be ~50% larger than the Odyssey's; positioned as more premium
- Not a new build — an acquisition; expected to enter service early 2029
- Speculation: could be the Oceania Serena (Oceania announced Serena leaving their fleet in 2028; no buyer named yet, and timeline/size would fit)
- Full Legacy announcement expected at Villa Vie's 2-year anniversary event, end of September
7. Hurricane Season Update
- No cyclone formation expected in the Atlantic or Eastern Pacific in the next week
- Ongoing monitoring; updates to follow if conditions develop
8. Regent Seven Seas — Stateroom Overhaul
- Luxury line under Norwegian Cruise Line Holdings; 6 ships currently, 1 more debuting this year
- Three newer ships going into dry dock (2027–2028): Seven Seas Explorer, Seven Seas Splendor, Seven Seas Grandeur
- Each currently has 373 suites → will emerge with 344 (29 fewer)
- Reason: entry-level veranda suites growing by 100+ sq ft each; new massive suites (600–900 sq ft) being added
- Framed as Regent doubling down on ultra-luxury positioning while Norwegian brand struggles
9. Tampa — New Cruise Terminal
- Site prep began this week on Tampa's 4th cruise terminal (first new terminal build in 25+ years)
- Existing 3 terminals at max capacity
- New terminal expected to add 200 ship calls/year
- Won't open until 2029
- Five cruise lines currently based in Tampa: Carnival, Celebrity, Margaritaville at Sea, Norwegian, Royal Caribbean
10. Royal Caribbean — Gangway Incident at Coco Cay
- Wonder of the Seas gangway fell into the sea while docked at Coco Cay (private island)
- Ship began pulling away before gangway was retracted; forklift assisting slipped off, gangway dangled then fell into the ocean
- No injuries reported; likely to prompt a safety standards review
